Trimble Penmap

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Incorrect locations

  • 1.  Incorrect locations

    Posted 11-12-2024 13:40

    Hi,

    We are using Penmap for Android and a Trimble DA2 receiver.  The firmware on the receiver updated several days before we noticed this. in the past week or so, data points collected are incorrect, having a 4 to 7 m error in position, eg a feature was traced but points are offset. Would solar flares cause this?  If not, what else might?

    Thank you -



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    Jennifer
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  • 2.  RE: Incorrect locations

    Posted 11-19-2024 02:48

    Dear Jennifer,

    an offset in measurements can have multiple different reasons.
    Have you checked the crs settings of your project?
    Have you checked real time correction settings?
    Have you been experiencing this constantly or just once?
    Whats your accuracy value?(pdop)

    I would suggest to create a supportcase by contacting your local Trimble dealer who will escelate it to Penmap support team if he does not know a solution.
    If possible provide as much information and data as possible like project (Located under:Phone\Android\data\com.trimble.penmap\files\My Penmap)
    And if possible also the diagnostics of the day in question compressed to a zip file(Located under:Phone\Android\data\com.trimble.penmap\files\My Penmap\LogFiles)

    Kind regards
    Patrik
    Penmap Support



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    Patrik Stahlhut
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  • 3.  RE: Incorrect locations

    Posted 12-04-2024 14:53

    Jennifer,

    This likely means that you are using the internal GNSS of your android device instead of the DA2. Be sure that you are connecting directly to the DA2 within PenMap. You also DO NOT want Trimble Mobile Manager connected while connected in penmap.



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    Zach Edwards
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