Dear Jennifer,
an offset in measurements can have multiple different reasons.
Have you checked the crs settings of your project?
Have you checked real time correction settings?
Have you been experiencing this constantly or just once?
Whats your accuracy value?(pdop)
I would suggest to create a supportcase by contacting your local Trimble dealer who will escelate it to Penmap support team if he does not know a solution.
If possible provide as much information and data as possible like project (Located under:Phone\Android\data\com.trimble.penmap\files\My Penmap)
And if possible also the diagnostics of the day in question compressed to a zip file(Located under:Phone\Android\data\com.trimble.penmap\files\My Penmap\LogFiles)
Kind regards
Patrik
Penmap Support
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Patrik Stahlhut
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Original Message:
Sent: 11-12-2024 13:39
From: Jennifer Gorrell
Subject: Incorrect locations
Hi,
We are using Penmap for Android and a Trimble DA2 receiver. The firmware on the receiver updated several days before we noticed this. in the past week or so, data points collected are incorrect, having a 4 to 7 m error in position, eg a feature was traced but points are offset. Would solar flares cause this? If not, what else might?
Thank you -
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Jennifer
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