I was informed that there would be an update to connect pushed out today 6/25 that should resolve the iPad issue. I have not been able to test as of yet as I am not in the office to have access to the iPad.
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Jeff Masbruch
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Original Message:
Sent: 06-23-2024 22:20
From: Jorn van der Meer
Subject: Menu Disappeared
Hello Jeff,
At our company we experienced the same problem on the Ipad. I have asked Trimble about this but haven't got an answer yet.
We have come to the conclusion that it has something to do with the update to IpadOS-version 17.5.1.
So if you have recently updated to 17.5.1 then that could be the cause.
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Jorn van der Meer
Original Message:
Sent: 06-18-2024 13:06
From: Jeff Masbruch
Subject: Menu Disappeared
The menu along side for navigating between models, spools and data table (among others) is no longer showing up on iPads using Connect for Web. I have tried in Safari and in Chrome. It clearly shows up no a computer (screenshot below) and I also tested on an Android device in Chrome. Is this an Apple/iPad issue or is there a setting buried somewhere? I have removed all web filtering and blocking on iPad.
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Jeff Masbruch
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