Mapping and GIS Solutions Community

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi All,

We have identified a fix for this and aim to release early this coming week. Actual timing of the release going live will depend on Google processes, I will update this post as soon as that happens.

Best regards,

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi All,

We have identified a fix for this and aim to release early this coming week. Actual timing of the release going live will depend on Google processes, I will update this post as soon as that happens.

Best regards,

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Thanks Mark for this heads up con network connectivity failure with TDC600 Android OS 

Is this related to the DA-2 TDC600 ACCESS 2023.01 no NTRIP network connection to NetR9 CORS with firmware 5.60/Alloy firmware 6.20 (it was working ok with NetR9 5.56/ALLOY 6.15 firmware)??

Need urgent fix for this major bug that prevents 100% all users with DA-2 to connect via NTRIP to a NetR9 with firmware 5.60  

Best regards 

Alex

Hi All,

We have identified a fix for this and aim to release early this coming week. Actual timing of the release going live will depend on Google processes, I will update this post as soon as that happens.

Best regards,

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi Alex,

I don't believe this would be related, this issue is specific to TMM, or at least to technology used in TMM that is not used in Access as far as I'm aware. I have made sure the Access team is aware of your message (I'm not sure which communities they track).

Berst regards,

Mark.

Thanks Mark for this heads up con network connectivity failure with TDC600 Android OS 

Is this related to the DA-2 TDC600 ACCESS 2023.01 no NTRIP network connection to NetR9 CORS with firmware 5.60/Alloy firmware 6.20 (it was working ok with NetR9 5.56/ALLOY 6.15 firmware)??

Need urgent fix for this major bug that prevents 100% all users with DA-2 to connect via NTRIP to a NetR9 with firmware 5.60  

Best regards 

Alex

Hi All,

We have identified a fix for this and aim to release early this coming week. Actual timing of the release going live will depend on Google processes, I will update this post as soon as that happens.

Best regards,

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------

Hi All,

We have published an update today to resolve this issue, this is available on the Google Play store. This release, version 3.1.2, also addresses an issue where some users have been unable to use Trimble RTX over satellite on the TDC650. All affected users should update now.

Best regards,

Mark.

Hi Alex,

I don't believe this would be related, this issue is specific to TMM, or at least to technology used in TMM that is not used in Access as far as I'm aware. I have made sure the Access team is aware of your message (I'm not sure which communities they track).

Berst regards,

Mark.

Thanks Mark for this heads up con network connectivity failure with TDC600 Android OS 

Is this related to the DA-2 TDC600 ACCESS 2023.01 no NTRIP network connection to NetR9 CORS with firmware 5.60/Alloy firmware 6.20 (it was working ok with NetR9 5.56/ALLOY 6.15 firmware)??

Need urgent fix for this major bug that prevents 100% all users with DA-2 to connect via NTRIP to a NetR9 with firmware 5.60  

Best regards 

Alex

Hi All,

We have identified a fix for this and aim to release early this coming week. Actual timing of the release going live will depend on Google processes, I will update this post as soon as that happens.

Best regards,

There is a known issue with TMM, Trimble is aware of it, but as of Friday there is no work around. Seems to only affect Android systems, TDC600 / TDC650 units. I've run into this myself and am waiting on a solution.

Hi all,

I'm sure this is a stupid question but I've previously only used TMM on IOS but just switched to Android and getting a white screen with the message "No Network Connectivity" at the top when I open the app. 

Have tried 3 different Android devices and get the same result on each device. 

I have given all permissions to the app. 

When going back to IOS it opens fine. 

Can someone possibly point out what I'm doing wrong?

Using it on Catalyst DA2

Thanks 

------------------------------
Anthony Carter
------------------------------