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Mobile Trimble Connect crashing during use

  • 1.  Mobile Trimble Connect crashing during use

    Posted 09-01-2022 12:53
    Hi, 

    Can anybody help with an issue I have with my Trimble connect viewer on mobile? I open a project and after a few seconds of viewing it the page goes blank. Only happens on the mobile…

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    Stephen Mccluskey
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  • 2.  RE: Mobile Trimble Connect crashing during use

    Posted 09-01-2022 18:36
    Hi Stephen,
    Could you please send the following details to our Support team (connect-support@trimble.com) 
    1. Are you using the Connect for Mobile native app or the Connect Web 3D Viewer on the mobile device
    2. Device and OS details

    Regards

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    Darshan Rajaram Kamat
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    Original Message