Mapping and GIS Solutions Community

 View Only
Back to discussions
Expand all | Collapse all

On-demand signal quality and interference

  • 1.  On-demand signal quality and interference

    Posted 06-28-2023 16:45

    Hi, has anyone has been experiencing difficulty connecting to Catalyst DA2 on-demand service as of late?  Wondering if it's due to the poor atmospheric conditions at the moment in southern Ontario, Canada.



    ------------------------------
    Kevin Grootendorst
    ------------------------------


  • 2.  RE: On-demand signal quality and interference

    Posted 07-04-2023 14:34

    Hi Kevin,

    From our perspective I'm not aware of any performance issues as a result of the poor conditions due to the fires, and as long as you have Internet connectivity you should be able to connect to the Catalyst On Demand service. If you haven't done so already I would suggest reaching out to your Trimble partner/reseller who should be able to troubleshoot the issue and escalate to Trimble if needed.

    Best regards,



    ------------------------------
    Mark Kellaway
    ------------------------------

    Original Message