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PDF not viewable for certain users

  • 1.  PDF not viewable for certain users

    Posted 05-14-2025 07:55

    Good morning,

    Within the web based version of connect, we are having issues opening/viewing pdfs.  Everything only gets to the spinning loading wheel.  This issue popped up this morning for a hand full of users but not all of our users. 

    Is this a known problem?  What is the fix?

    Thank you,

    Paul



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    Paul Frederick
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  • 2.  RE: PDF not viewable for certain users

    Posted 05-16-2025 05:15

    If it's caused by the 2D Viewer issue then that was fixed yesterday.

    See this post:

    https://community.trimble.com/discussion/regarding-connect-2d-viewer-being-down-for-some-users#bma1a7d760-2951-4033-a7df-0196d064ef22



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    Tibor Kovacs
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