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Penmap for Android Authenticating

  • 1.  Penmap for Android Authenticating

    Posted 03-06-2025 15:34

    Penmap for Android Authenticating 

    Stuck on Authenticating / will not progress past this screen

    My credentials are correct and I uninstalled and reinstalled the App / latest version

    Any ideas? thank you 

    Penmap for Android Authenticating


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    Beau Heron
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  • 2.  RE: Penmap for Android Authenticating

    Posted 03-07-2025 00:45

    Dear Beau Heron,

    you may not have noticed, I already responded to your previous post:
    https://community.trimble.com/discussion/penmap-for-android-authenticating?ReturnUrl=%2fcommunities%2fcommunity-homepage%2fdigestviewer%3fcommunitykey%3d3643fef7-e68d-4465-a424-1e627a1bba03

    Response:

    Dear Beau Heron,

    Can you please check the Android version installed on your device?
    Also it might help to clear the browser cache on the device and retry to start Penmap afterwards.

    Kind regards

    Patrik



    ------------------------------
    Patrik Stahlhut
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  • 3.  RE: Penmap for Android Authenticating

    Posted 03-07-2025 01:18

    Hi Patrik Stahlhut ,

    Resolved with thanks mate

    You were correct , it was a browser issue , to do with the Chrome functionality on the the Android device 

    As soon as I resolved the Browser function, I was able to login as normal 

    Thank you 



    ------------------------------
    Beau Heron
    ------------------------------

    Original Message


  • 4.  RE: Penmap for Android Authenticating

    Posted 03-07-2025 01:24

    You're very welcome.
    I'm glad we got this resolved!

    Cheers

    Patrik



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    Patrik Stahlhut
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    Original Message