Trimble Penmap

Penmap for Android Authenticating 

Stuck on Authenticating / will not progress past this screen

My credentials are correct and I uninstalled and reinstalled the App / latest version

Any ideas? thank you 

Dear Beau Heron,

you may not have noticed, I already responded to your previous post:
https://community.trimble.com/discussion/penmap-for-android-authenticating?ReturnUrl=%2fcommunities%2fcommunity-homepage%2fdigestviewer%3fcommunitykey%3d3643fef7-e68d-4465-a424-1e627a1bba03

Response:

Dear Beau Heron,

Can you please check the Android version installed on your device?
Also it might help to clear the browser cache on the device and retry to start Penmap afterwards.

Kind regards

Patrik

Penmap for Android Authenticating 

Stuck on Authenticating / will not progress past this screen

My credentials are correct and I uninstalled and reinstalled the App / latest version

Any ideas? thank you 

Hi Patrik Stahlhut ,

Resolved with thanks mate

You were correct , it was a browser issue , to do with the Chrome functionality on the the Android device 

As soon as I resolved the Browser function, I was able to login as normal 

Thank you 

Dear Beau Heron,

you may not have noticed, I already responded to your previous post:
https://community.trimble.com/discussion/penmap-for-android-authenticating?ReturnUrl=%2fcommunities%2fcommunity-homepage%2fdigestviewer%3fcommunitykey%3d3643fef7-e68d-4465-a424-1e627a1bba03

Response:

Dear Beau Heron,

Can you please check the Android version installed on your device?
Also it might help to clear the browser cache on the device and retry to start Penmap afterwards.

Kind regards

Patrik

Penmap for Android Authenticating 

Stuck on Authenticating / will not progress past this screen

My credentials are correct and I uninstalled and reinstalled the App / latest version

Any ideas? thank you