Trimble Business Center

Hi, 

On of our users is getting the following error ("child process point cloud generation failed with exit code 3), which I think, is related to a failure to output a DSM model. 

We can output the DTM, however that isn't automatically extracting features well at all (so, obviously prefer to get the DSM output working again).

I realise this is light on detail, but will source further info when possible. Any comments in the interim would be appreciated.

Kind regards,

Julius

Hi, 

On of our users is getting the following error ("child process point cloud generation failed with exit code 3), which I think, is related to a failure to output a DSM model. 

We can output the DTM, however that isn't automatically extracting features well at all (so, obviously prefer to get the DSM output working again).

I realise this is light on detail, but will source further info when possible. Any comments in the interim would be appreciated.

Kind regards,

Julius

Hi Julius, I think I am facing the same problem. Did they finally offer you a solution?

Thank you

Hi, 

On of our users is getting the following error ("child process point cloud generation failed with exit code 3), which I think, is related to a failure to output a DSM model. 

We can output the DTM, however that isn't automatically extracting features well at all (so, obviously prefer to get the DSM output working again).

I realise this is light on detail, but will source further info when possible. Any comments in the interim would be appreciated.

Kind regards,

Julius

Hey Carp, 

Nope, but we haven't had that issue since the 2024 release.  There was some discussion around DSM v DTM outputs in our office, but not sure on the outcome TBH.

Regards,

Julius

Hi Julius, I think I am facing the same problem. Did they finally offer you a solution?

Thank you

Hi, 

On of our users is getting the following error ("child process point cloud generation failed with exit code 3), which I think, is related to a failure to output a DSM model. 

We can output the DTM, however that isn't automatically extracting features well at all (so, obviously prefer to get the DSM output working again).

I realise this is light on detail, but will source further info when possible. Any comments in the interim would be appreciated.

Kind regards,

Julius

Hello carp and Julius,

I'm a little confused. If I understand the mails correctly the problem from Julius is solved, or isn't it?

And carp, did you follow my instructions send to Julius about contacting imaging_support@trimble.com with your error and adding to your email the zipped temp folder?

Let me know if I miss something.

Best regards,

Thomas

Hey Carp, 

Nope, but we haven't had that issue since the 2024 release.  There was some discussion around DSM v DTM outputs in our office, but not sure on the outcome TBH.

Regards,

Julius

Hi Julius, I think I am facing the same problem. Did they finally offer you a solution?

Thank you

Hi, 

On of our users is getting the following error ("child process point cloud generation failed with exit code 3), which I think, is related to a failure to output a DSM model. 

We can output the DTM, however that isn't automatically extracting features well at all (so, obviously prefer to get the DSM output working again).

I realise this is light on detail, but will source further info when possible. Any comments in the interim would be appreciated.

Kind regards,

Julius