Hi Odar,
There are couple of reasons for this -
- The new invitee is already part of the project. If this is not the case, please move to step 2.
- Please check if the license mapped in the project is your Business license . You can check this by navigating to Settings > Project Details > Project license (screenshot below) . If the license is personal license (free license) , please update the license to the Business license and "Save" the changes in Project details.
![](https://higherlogicdownload.s3.amazonaws.com/TRIMBLE/MessageImages/e05fef11002840379de9a4c09e73fbda.png)
If you continue to face challenges after these steps, please share your userID and project details with our Support team (connect-support@trimble.com) , so that they can help you out.
Regards
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Darshan Rajaram Kamat
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Original Message:
Sent: 06-06-2023 20:02
From: Odar Wilbert Aguirre Marcelo
Subject: PROBLEMATICA PARA AGREGAR USUARIOS
HE COMPRADO UNA LICENCIA DE NEGOCIOS QUE ME PERMITE INVITAR USUARIOS ILIMITADOS, PERO AHORA QUE ESTOY INTENTANDO INVITAR A ALGUNOS USUARIOS NO ME DEJA ME SALE EL SIGUIENTE MENSAJE
![](https://higherlogicdownload.s3.amazonaws.com/TRIMBLE/MessageImages/c0071e8eecb54cddafaea0c7efdaa4c7.png)
POR LO QUE ME GUSTARIA ME PUEDAN AYUDAR YA QUE PAGUE LA LICENCIA DE NEGOCIOS
![](https://higherlogicdownload.s3.amazonaws.com/TRIMBLE/MessageImages/9e6836d0d27a4f79aa095cb3f9dadc0d.png)
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Odar Wilbert Aguirre Marcelo
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