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Regarding Connect 2D Viewer Being Down for Some Users

  • 1.  Regarding Connect 2D Viewer Being Down for Some Users

    Posted 05-14-2025 09:51

    Some users are experiencing an issue in loading the Trimble Connect 2D Viewer. We are actively working to resolve the issue and restore full functionality.

    We apologize for any inconvenience this may cause and appreciate your patience as we work through these challenges. Updates will be provided as more information becomes available.



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    Thank you,

    Tabatha Turner
    Connect Product Operations Manager on behalf of the Trimble Connect team
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  • 2.  RE: Regarding Connect 2D Viewer Being Down for Some Users

    Posted 05-14-2025 13:03

    Thank you for your patience. The issue with the 2D Viewer has now been resolved.

    If you previously experienced this problem, you may need to clear your browser's cache for the fix to take effect. For Chrome users, this can be done by opening Devtools, navigating to the Application tab, then Storage, and finally selecting "Clear site data."

    Thank you,
    Tabatha Turner
    Connect Product Operations Manager on behalf of the Trimble Connect team



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    Tabatha Turner
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