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  • 1.  Remote Access icon grey

    Posted 03-21-2023 02:05

    Is anyone else seeing the Remote Access icon is always grey (Remote Access is Unavailable) for devices added to a project in the Project Map view?

    Although the icon shows RA is unavailable, clicking on it will proceed to a successful connection to the web interface on EW/Cat Grade systems. I haven't tried them on any other devices. 

    I have cleared cache, tried it on Google Chrome and Edge. Same result.

    PJ Singh