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Search Connect not working as expected

  • 1.  Search Connect not working as expected

    Posted 06-13-2022 03:15
    Hello,

    I am building a document management system based on Trimble Connect and came across an issue with searching for documents.

    Basically what we observed today is that newly uploaded files, uploaded on 11/06/2022, last Friday, are not searchable. We cannot find them using a sub-string from their file name.

    What is strange is that we can find all older files by a sub-string.

    Is there any processing time which have to lapse before the files become visible to the Search Connect function?

    regards

    Marcin Fabijaniak

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    Marcin Fabijaniak
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  • 2.  RE: Search Connect not working as expected

    Posted 06-20-2022 05:51
    Hi Marcin,

    Yes, there's some eventual consistency in play regarding search indexing and query capabilities on Connect APIs. The delays vary based on the overall system load.
    If you're seeing longer delays - as seems to be the case - please contact connect-support@trimble.com with more details on the project and files in question, so our team can investigate.

    Best regards,

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    Veni Lillkåll
    Product Manager, Connect Platform
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    Original Message