Trimble Connect Knowledge Center

 View Only
Expand all | Collapse all

Search Connect not working as expected

  • 1.  Search Connect not working as expected

    Posted 06-13-2022 03:15

    I am building a document management system based on Trimble Connect and came across an issue with searching for documents.

    Basically what we observed today is that newly uploaded files, uploaded on 11/06/2022, last Friday, are not searchable. We cannot find them using a sub-string from their file name.

    What is strange is that we can find all older files by a sub-string.

    Is there any processing time which have to lapse before the files become visible to the Search Connect function?


    Marcin Fabijaniak

    Marcin Fabijaniak

  • 2.  RE: Search Connect not working as expected

    Posted 06-20-2022 05:51
    Hi Marcin,

    Yes, there's some eventual consistency in play regarding search indexing and query capabilities on Connect APIs. The delays vary based on the overall system load.
    If you're seeing longer delays - as seems to be the case - please contact with more details on the project and files in question, so our team can investigate.

    Best regards,

    Veni Lillkåll
    Product Manager, Connect Platform