Hi Nithin,
no there is nothing to do from customer side.
The service is updated and running, exporting the data should work now.
Best regards
Conny
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Cornelia Schmitz
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Original Message:
Sent: 12-02-2025 22:17
From: Nithin Philip
Subject: Service Alert: Issues creating projects and deliverables in Penmap
Is there anything needs to be done from the customer side to resolve the issue?
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Nithin Philip
Original Message:
Sent: 12-01-2025 08:48
From: Thomas Schucker
Subject: Service Alert: Issues creating projects and deliverables in Penmap
Status update: resolved
We are pleased to confirm that the issue affecting Penmap for Android and Penmap Project Manager has been successfully resolved.
You are now able to create projects and deliverables as normal.
Please let me know when you experience further issues.
We apologize again for the disruption to your work and appreciate your patience while we fixed this.
Best regards,
Thomas
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Thomas Schucker
Original Message:
Sent: 12-01-2025 07:17
From: Thomas Schucker
Subject: Service Alert: Issues creating projects and deliverables in Penmap
Hello everyone,
We are currently experiencing an issue with creating projects and deliverables using Penmap for Android and Penmap Project Manager.
We have successfully identified the root cause and are working to resolve it as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Best regards,
Thomas
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Thomas Schucker
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