Trimble Connect User Forum

I have tried numerous times today to save a Sketchup Pro model to the
Trimble cloud, then create a link to share with a client. Everything
appears to be working correctly until right after the model appears on
screen.?? Within seconds, an error message says there is a synch issue
with the model and I must reload it. Reloading doesn't solve the problem
as the error continues.?? Can someone help me solve this issue?

Joe Duket

Hi , 

i have the same issue since i have upgraded to 2024 version.

Impossible to open a file saved in sketchup in trimble connect.

Please some help.

------------------------------
Xavier Ertauran
------------------------------

Original Message:
Sent: 04-09-2024 12:25
From: Joe Duket
Subject: Sketchup 2024 Issue with Trimble Connect

I have tried numerous times today to save a Sketchup Pro model to the
Trimble cloud, then create a link to share with a client. Everything
appears to be working correctly until right after the model appears on
screen.?? Within seconds, an error message says there is a synch issue
with the model and I must reload it. Reloading doesn't solve the problem
as the error continues.?? Can someone help me solve this issue?

Joe Duket

Hi!

I have the same issue since i have upgraded to the 2024 version.

Impossible to open a file saved in sketchup to trimble connect.

Can we have some help please?

------------------------------
Xavier Ertauran
------------------------------

Original Message:
Sent: 04-09-2024 12:25
From: Joe Duket
Subject: Sketchup 2024 Issue with Trimble Connect

I have tried numerous times today to save a Sketchup Pro model to the
Trimble cloud, then create a link to share with a client. Everything
appears to be working correctly until right after the model appears on
screen.?? Within seconds, an error message says there is a synch issue
with the model and I must reload it. Reloading doesn't solve the problem
as the error continues.?? Can someone help me solve this issue?

Joe Duket