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Syncing devices from TCC to Works Manager

  • 1.  Syncing devices from TCC to Works Manager

    Posted 10-06-2022 10:04
    We are trying to integrate our work over to Works Manager and when I try to add a device (which are all data collectors/tablets) in Works that is already in TCC, it will not allow that device to sync files or allow anything to be uploaded from TCC. We did have several of the devices sync over to Works from TCC and are working fine but the three I have circled below cannot get them to work in Works Manager when I add them. Why are these 3 in TCC not automatically showing up in Works? I had to delete them from Works in order for them to work back in TCC.



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    Tom Silicato
    Corrado Construction
    New Castle, Delaware
    tsilicato@corrado.com
    www.corradoconstruction.com
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  • 2.  RE: Syncing devices from TCC to Works Manager

    Posted 10-06-2022 23:01
    Hello Tom, I have shared with the support team to take a look, keeping you in the loop.

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    Vijay Raghunathan
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  • 3.  RE: Syncing devices from TCC to Works Manager

    Posted 10-07-2022 09:33
    Thanks Vijay.

    I can create a support ticket if necessary. I spoke to Tom today and he is awaiting some help with this.

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    Ed Levandoski
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    Original Message