Hi, I've recently starting using TBC to process photogrammetry. I'm having issues with two things, Adjust Photo Stations and Create Deliverables.
Both of these two commands are having the same issue where the process aborts? just about as soon as it begins. I say aborts because it starts and then immediately says success. I then get a notification that the process has failed and a log file without any errors.
Sometimes everything works fine all the way through. If I get these errors, however, I have to start the project completely from scratch as it will abort every time after that. There may have been once that it didn't.
It doesn't matter what dataset I use. I once tried a dataset with absolutely no success, then tried it a week later on the same project and everything worked fine. Yesterday I processed a flight, didn't like the results, tried to re adjust and immediate fail. Sometimes the same dataset will be fine on a fresh project, then I will try it on a new project and immediate failure and vice versa. Today, I spent hours on a large dataset, had a wonderful rsme report, then tried to Create Deliverables. This time, TBC got halfway through the point cloud creation then aborted. Afterwards, everytime I try again, I get an immediate failure with no explanation on the log file.
I have no idea what to look for.
Thanks to a thread I found after I posted this, I was able to find an xml file that is also being generated at the same time of the error. It contains the text "no valid license." I'm on a subscription. This particular bug was listed as fixed in the 5.81 release note.
I sent an email to Trimble Imaging support but they haven'gotten bac k to me.
thank you for testing out the beta build. You are currently in the middle of the new stuff and bug fix moment. There is a new GDAL library, which is now integrated and also some nice changes for handling camera and boundary, but as you experienced this will take now probably a couple daily builds until it gets smooth running.
Unfortunately the beta builds are are placed on the forum from one of the TBC groups, but can be accessed from all beta testers. So I would say at the end of this week or starting the aerial photogrammetry stuff should be again up and running. If you want you can drop me an email before downloading and I can give you the current state about it.
Thank you. I didn't realize that 5.81 was a beta build as I downloaded it through TBC itself and not the forum.
sorry for my mistake as I was logged in at my TBC Beta Forum and saw your comment I thought you were running a beta build. TBV v.5.81 is not a beta build, even if you unfortunately face issues with your licensing. I hope Global Support already contacted you and can help you to figure out your issue with the subscription license, which is not found for your photogrammetric processes.
Did you try to run it on a secondary computer? I'm able to process many drone data sets and do not face license issues and know from our users able to run their drone projects.
Yes, I have issues on both my desktop and laptop. Sometimes it works, sometimes not. A partial fix seems to be to log in and out of TBC, restart the computer a couple times, turn it off and leave it off then try again.
I will add your issue as a bug to our development team, but as the issue appears irregular I fear they will have problems solving it. Typically it would be great to find some sort of reproducible issue, where we can run it ourselves in our office and get this state.
There's another thread a bit below mine where users have the same problem. "No valid license" on subscription. I think the original post was just after the 5.81 release. I didn't see it before making this thread. However someone else has posted about the same issue a couple hours ago in that thread.
Has anyone found a fix or a workaround?
Hello Jordan,we did run multiple fixes concerning the "no valid license" issue based on subscription licenses. You would need to run one of the newest versions to test if this fixes your issue, as a couple fixes where submitted at the end of the release cycle.In case you do not have access to the beta versions of TBC, let me know here and we can check to find a solution.