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IBSS login with siteworks

  • 1.  IBSS login with siteworks

    Posted 11-03-2021 06:22
    Siteworks is unable to login to worksmanger IBSS with an error of cannot get list of bases this has been a problem for over 24 hrs now and needs to be addressed. reported to support through local sitech dealer.

    if Trimble wants us to use connected sites and pushes the use issues need to be a priority

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    Ben Brown
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  • 2.  RE: IBSS login with siteworks

    Posted 11-03-2021 11:06
    Seeing the same thing. These type of issues need to be addressed ASAP. Too critical.

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    Patrick L'heureux
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    Original Message


  • 3.  RE: IBSS login with siteworks

    Posted 11-03-2021 14:56
    Just a note on this.

    I use the following to provide an indecent check on if it is something local or not.

    https://trimbletools.com/IBSS/ibssdump.html

    Put your device details in and it will show you the bases that it can see.



    Original Message


  • 4.  RE: IBSS login with siteworks

    Posted 11-03-2021 16:43
    In down under we didn't have any issues the last two days.

    The last time we had that kind of issue was last year when the base with FW older than 5.50 reported the wrong stream format to TCC.
    But that was a very specific FW bug in connection with additional data being streamed to the VRS network, which our base is part of. Those streams are RT format and for some reason the IBSS stream, from time to time, got the same flag, no matter in which order they were setup on the base.

    The stream was actually CMRx, but the flag was wrong. Machines don't check the flag, SCS900/Siteworks does.

    Prior to FW5.50 the only fix was to disabled the stream on the base and re-enable it. That did reset the flag on TCC.


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    Ronny Schneider
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    Original Message


  • 5.  RE: IBSS login with siteworks

    Posted 11-04-2021 04:35
    this Was  a Trimble Issue and has hopely been resolved time will tell

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    Ben Brown
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    Original Message


  • 6.  RE: IBSS login with siteworks

    Posted 11-04-2021 17:17
    Edited by PJ Singh 11-04-2021 17:40
    Sorry, 
    I had to delete my original comment. We did see a similar issue with Siteworks and a Leica Base NTRIP stream. 
    Issue was with the naming of the mount point name that Siteworks required in order to read them. GCS900 & Earthworks did not take this into account and were working fine at this site.
    Thanks to the local Sitech dealer and Trimble support in identifying this issue.

    Regards,
    PJ Singh
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    Original Message