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TC desktop app doesn't upload large files

  • 1.  TC desktop app doesn't upload large files

    Posted 06-13-2023 05:22

    Hello

    Using Trimble Connect desktop app i can't upload large file to server, more than 5GB (.rcs file). I can add it to project, specify location folder and add the file. But when pressed "Upload to server" or "Upload all files to server" it starts and stops after a few seconds. It stops after uploading 5% of the file and shows again the up arrow. The file doesn't contain strange symbols and has only 8 letters. Have checked and the file is in the "C:\Users\User\.TrimbleConnect\.files" folder. The application version is the newest. There is no network connection issues, have checked multiple times. I'm even the admin for that project.

    What could be the problem, that i can't upload this large file?

    Thanks in advance 



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    Valters Sprogis-Tirelis
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  • 2.  RE: TC desktop app doesn't upload large files

    Posted 06-22-2023 06:59

    Yep, it's limited, max 5GB.

    https://docs.browser.connect.trimble.com/files-folders/uploadingadding-files-folders/uploading-files#h.8ficdds9123s



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    Yves van Loon
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  • 3.  RE: TC desktop app doesn't upload large files

    Posted 06-22-2023 08:02

    Just for clarification - in the link you provided, it is stated "Browser" max 5GB. Does this file limit applies for desk top app too?



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    Valters Sprogis-Tirelis
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  • 4.  RE: TC desktop app doesn't upload large files

    Posted 06-22-2023 23:32

    if i understand correctly,  file size for desktop app is unlimited but files +5GB can only be saved locally, so you can't upload and share them.



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    Yves van Loon
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