WorksManager

The WorksManager file explorer currently supports move and copy functions, enabling the transfer of work orders across various data collectors. However, the upload and download folders are not yet available.

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

Vijay,

This would be much easier to deal with if we had the ability to DELETE FOLDERS THAT CONTAINED DATA.  Your team seems to be more worried about "Protecting us from ourselves" than giving us full file level access, let us be the judge of what we need to archive and save, including populated folder level delete...... you've ALMOST got it with what you've implemented so far, except for a few items.... or does the "Platform" not allow those type of file removals?

As mentioned in another post, we have to VERIFY a device delete by verifying the SN of the device before we delete it, could your team implement a step like that for Populated Folder Level Delete?

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

Delton, yes, we heard you, and we are working now on the enhancement to allow 'deletion of folders with contents' as well. We intend to first release this soon to accounts/users who request it as a priority, and eventually to all. Thanks for all the feedback.

Vijay,

This would be much easier to deal with if we had the ability to DELETE FOLDERS THAT CONTAINED DATA.  Your team seems to be more worried about "Protecting us from ourselves" than giving us full file level access, let us be the judge of what we need to archive and save, including populated folder level delete...... you've ALMOST got it with what you've implemented so far, except for a few items.... or does the "Platform" not allow those type of file removals?

As mentioned in another post, we have to VERIFY a device delete by verifying the SN of the device before we delete it, could your team implement a step like that for Populated Folder Level Delete?

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

This enhancement to allow 'deletion of folders with contents' is now released.

Delton, yes, we heard you, and we are working now on the enhancement to allow 'deletion of folders with contents' as well. We intend to first release this soon to accounts/users who request it as a priority, and eventually to all. Thanks for all the feedback.

Vijay,

This would be much easier to deal with if we had the ability to DELETE FOLDERS THAT CONTAINED DATA.  Your team seems to be more worried about "Protecting us from ourselves" than giving us full file level access, let us be the judge of what we need to archive and save, including populated folder level delete...... you've ALMOST got it with what you've implemented so far, except for a few items.... or does the "Platform" not allow those type of file removals?

As mentioned in another post, we have to VERIFY a device delete by verifying the SN of the device before we delete it, could your team implement a step like that for Populated Folder Level Delete?

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

is the above option only available to the admin of WM?  I dont see an option to delete work orders.  

This enhancement to allow 'deletion of folders with contents' is now released.

Delton, yes, we heard you, and we are working now on the enhancement to allow 'deletion of folders with contents' as well. We intend to first release this soon to accounts/users who request it as a priority, and eventually to all. Thanks for all the feedback.

Vijay,

This would be much easier to deal with if we had the ability to DELETE FOLDERS THAT CONTAINED DATA.  Your team seems to be more worried about "Protecting us from ourselves" than giving us full file level access, let us be the judge of what we need to archive and save, including populated folder level delete...... you've ALMOST got it with what you've implemented so far, except for a few items.... or does the "Platform" not allow those type of file removals?

As mentioned in another post, we have to VERIFY a device delete by verifying the SN of the device before we delete it, could your team implement a step like that for Populated Folder Level Delete?

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.

Yes, the delete function is available only to users with 'account admin' role in WorksManager

is the above option only available to the admin of WM?  I dont see an option to delete work orders.  

This enhancement to allow 'deletion of folders with contents' is now released.

Delton, yes, we heard you, and we are working now on the enhancement to allow 'deletion of folders with contents' as well. We intend to first release this soon to accounts/users who request it as a priority, and eventually to all. Thanks for all the feedback.

Vijay,

This would be much easier to deal with if we had the ability to DELETE FOLDERS THAT CONTAINED DATA.  Your team seems to be more worried about "Protecting us from ourselves" than giving us full file level access, let us be the judge of what we need to archive and save, including populated folder level delete...... you've ALMOST got it with what you've implemented so far, except for a few items.... or does the "Platform" not allow those type of file removals?

As mentioned in another post, we have to VERIFY a device delete by verifying the SN of the device before we delete it, could your team implement a step like that for Populated Folder Level Delete?

How will we delete or archive Siteworks work orders to clean up our data collectors without TCC? Will there be an update in Worksmanager or TBC to delete/archive workorders, its currently greyed out in Worksmanager.