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TDC650 cellular capabilities

  • 1.  TDC650 cellular capabilities

    Posted 01-18-2023 18:01
    I recently ordered a Trimble TDC650 and have been having issues getting a cellular provider SIM card. I have tried both Verizon and AT&T to purchase a cellular plan so I can do online mapping in the field. However, both have stated that the IMEI numbers provided to them from the TDC650 are stolen or do not exist. Is this an issue with cellular certification with the device and is the certification process being done so we can actually use the devices on a cellular plan?

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    Michelle Krall
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  • 2.  RE: TDC650 cellular capabilities

    Posted 01-19-2023 11:57
    Hi Michelle,

    I will contact you about the TDC650 and cellular provider issue you are encountering.

    Regards,
    Adam

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    Adam Wright
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    Original Message


  • 3.  RE: TDC650 cellular capabilities

    Posted 07-19-2023 08:57

    Hi Adam,

    I believe I am having the same issue as Michelle, Also, our account manager at ATT is unable to figure out what's causing the problem. Were you able to help Michelle? 

    Regards, 



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    Phil Serpas
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    Original Message


  • 4.  RE: TDC650 cellular capabilities

    Posted 07-19-2023 11:20

    Hi Phil,

    I've actually changed rolls with Trimble.

    However, Lane LeBlanc's reply bellow about using the DAC is the best answer for getting the TDC650 connected to AT&T

    https://www.dataactivationcenter.com/.

    Regards,

    Adam



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    Adam Wright
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    Original Message


  • 5.  RE: TDC650 cellular capabilities

    Posted 07-20-2023 09:15

    I have solved this problem with the TSC5. You need to look at the Access Point Settings. APN = Broadband and the MCC = 310 (or default) and the MNC = 410 (or default). Make sure you do a Save when done.

    https://www.att.com/support/article/wireless/KM1062162/

    It may take a couple of power cycles for the settings to "stick"



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    Jeff Little
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    Original Message


  • 6.  RE: TDC650 cellular capabilities

    Posted 01-20-2023 08:09
    Michelle,
     We are a Trimble dealer and we use DAC | The New Standard in Connectivity (dataactivationcenter.com) for all of our TDC devices and have very few issues with them.
    Very dependable and great customer service. 

     

    SIM Activation for NEI Chandra Sayre <chandra@dataactivationcenter.com

    1.317.644.1286

    1.866.966.8881 ( Toll Free US )



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    Lane LeBlanc
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    Original Message