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Trimble Connect Crashing Revit 2022.1

  • 1.  Trimble Connect Crashing Revit 2022.1

    Posted 06-07-2022 09:51
    I have downloaded all the updated Connect Products when I post a new model from revit to connect it crashes revit each time??

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    Tyler Owen
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  • 2.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 06-09-2022 03:58
    Hello,

    Sorry to hear about an issue. To get it resolved as soon as possible, could you please reach out to the Support team (connect-support@trimble.com) with details?

    Kind regards,
    Jari

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    Jari Juntunen
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  • 3.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 07-18-2022 10:05
    Has this issue been resolved? If so what was the fix? I am having the same problem and have been working with Trimble Support for almost a week with no solution yet.

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    Hugh Soward
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  • 4.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 08-08-2022 15:53
    Has there been any updates on this issue? I have been running into the same issues.

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    Katie Montag
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  • 5.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 08-11-2022 12:39
    Unfortunately no. The support team was very responsive and tried to replicate the issue with my model. The CSR was also not able to upload, but they forwarded to the dev team and they were able to upload. I unfortunately did not get this resolved before a meeting we had so we changed platforms.

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    Hugh Soward
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  • 6.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 03-01-2023 06:51

    It seems Trimble do not have a solution for this. I tried the support team with no luck. It is now March 2023. i am reading about this issue for the past year. Is it true that trimble connect is releasing software that is not working as intending with no solution for a fix? 

     Can anyone please help me if they have a solution. 

    Thank you 



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    jason fahy
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  • 7.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 03-03-2023 09:04
      |   view attached

    Jason,

    It is my understanding that this issue has been resolved, a while ago.

    Please update your Trimble Connect for REVIT from the Trimble Connect website. (see attached)



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    Jim OShea III
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    Attachment(s)



  • 8.  RE: Trimble Connect Crashing Revit 2022.1

    Posted 03-06-2023 04:35

    Hi Jason,

    Thank you for reaching out. Since the creation of this thread, multiple issues that caused the Trimble Connect for Revit Add-in, or Revit itself to crash have been resolved. Due to the complexities of Revit and specific customer (network) setups, there is no way to tell whether the posts in this thread relate to the same issue. Hence I'd highly recommend reaching out to your support representative in order to get to the bottom of your specific problem.



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    Bart Van Es
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