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Trimble Connect Sync, v 2.70.1 - Red path shows in sync and error...

  • 1.  Trimble Connect Sync, v 2.70.1 - Red path shows in sync and error...

    Posted 05-21-2024 15:49

    Updated Trimble Connect Sync to latest version in the last couple of days.   Going to use it, two users get:  

    The path is already used in another schedule.  Running multiple schedules in the same path can corrupt the folder structure…

    Schedule?  Which 'schedule'?  Should use wording Project SYNC Schedule

    None of the other Project Sync Schedules use the same path, though we do have "Download Only" and "Upload Only" Sync schedules that use the same path - and are purposefully setup this way    



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    Gary Foote
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  • 2.  RE: Trimble Connect Sync, v 2.70.1 - Red path shows in sync and error...

    Posted 05-21-2024 19:54

    Hi Gary,

    We have introduced check to prevent corruption of folder structure for our users . Please refer to our Release Notes . In case there are further queries, please let us know. 

    Regards



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    Darshan Rajaram Kamat
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  • 3.  RE: Trimble Connect Sync, v 2.70.1 - Red path shows in sync and error...

    Posted 05-21-2024 20:38

    Darshan, you didn't read the full post.

    READ AGAIN:

    we do have "Download Only" and "Upload Only" Sync schedules that use the same path - and are purposefully setup this way.    

    The product's reporting this as an error is WRONG. 



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    Gary Foote
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  • 4.  RE: Trimble Connect Sync, v 2.70.1 - Red path shows in sync and error...

    Posted 05-22-2024 20:52
    Edited by Darshan Rajaram Kamat 05-22-2024 21:34

    Hi Gary,

    The existing schedules will still work . We have set up the warning message to avoid future issues. 

    We have seen in most of the support cases received that though the users didn't intend to  , they ended up corrupting the file structures when the same local location was selected. If it is causing confusion to the users in your organization, will an override option inspite of warning message help (for new and existing schedules) ? Please let us know your feedback. 

    Regards



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    Darshan Rajaram Kamat
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