Trimble Connect User Forum

 View Only
Back to discussions
Expand all | Collapse all

Trimble connect VR goes black screen / not working

  • 1.  Trimble connect VR goes black screen / not working

    Posted 09-24-2024 04:49

    Having a hard time getting the VR to work. I am using the mozilla browser with webxr and when I click on the enter vr mode, the screen just goes blank on my headset. Anyone else having this issue?



    ------------------------------
    jake raulston
    ------------------------------


  • 2.  RE: Trimble connect VR goes black screen / not working

    Posted 11-12-2024 15:01

    @ar raulston,

    Yeah,

    I have had similar black display issues before. Sometimes clearing the browser cache or disabling any extensions helps. Also, make sure WebXR permissions are enabled for the site in the Mozilla browser settings. 

    If that does not work, switching to a different browser like Chrome or Edge has solved it for me in the past. Let us know if any of this helps!



    ------------------------------
    mercy joyce
    ------------------------------