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Trimble Connect Web Download Doesn't Work.

  • 1.  Trimble Connect Web Download Doesn't Work.

    Posted 12-10-2025 17:16

    I have tried to download my map files from trimble connect web, and have not received any email.  It has been 4 hours.  Tried on different browsers as well, I am not sure what is wrong.



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    Holly Pulsifer
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  • 2.  RE: Trimble Connect Web Download Doesn't Work.

    Posted 12-10-2025 17:19

    Holly, this is unfortunate! We had numerous customers report this and have put in a couple of Support tickets with Trimble. They are actively working on resolving this. Once resolved, the export queue will have to be worked through. I know there are some customers that initiated exports late afternoon yesterday. Those have still not become available for download. I would guess it's going to be 24 to 36 hours before you'll see the data available for download. Hopefully sooner!



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    Zach Edwards
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  • 3.  RE: Trimble Connect Web Download Doesn't Work.

    Posted 12-11-2025 07:46

    Holly,

    This has been resolved. Just reinitiate a download and you should see it within a few mins. 



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    Zach Edwards
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