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Trimble Desktop - the project cannot be synchronized

  • 1.  Trimble Desktop - the project cannot be synchronized

    Posted 01-24-2023 13:27
    Hello,
    I can't sync my project in the Dekstop app. After sign in, all options are in gray. I tried to install the newest version - issue is the same.  Moreover - when I try to sign in by Chrome - I cannot see my projects. All time, there is only "project loading" and that's it. No results.
    Does anyone know how to solve this?



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    Karol Szczotka
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  • 2.  RE: Trimble Desktop - the project cannot be synchronized

    Posted 01-24-2023 14:00
    I noticed that if I try to log in via home wi-fi - there is a problem connecting to Trimble servers. On the other side, if I try to log in through a hotspot - it works. Is it possible that some IP addresses are blocked by Trimble servers or by my provider?

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    Karol Szczotka
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    Original Message


  • 3.  RE: Trimble Desktop - the project cannot be synchronized

    Posted 01-24-2023 14:48
    Problem fixed - hard router reset helped with this issue.

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    Karol Szczotka
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    Original Message