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Trimble Mobile Manager 3.0 and Esri Field Maps

  • 1.  Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-08-2022 20:19
    The release of Trimble Mobile Manager 3.0, with improved geodetic support, was announced today. Esri ArcGIS Field Maps users should note that the improved positional accuracy will become available in Field Maps in a later release from Esri. Users of the new version of TMM will receive positions in Field Maps based on the geodetic library present in TMM 2.9.5. More information on the systems used in TMM 2.9.5 and 3.0 can be seen in this Support Note.

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    Mark Kellaway
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  • 2.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-10-2022 11:58
    Hi Mark,

    I am having issues with Field Maps acquiring my location today, I had everything working just fine last Friday. I am wondering if the updated Trimble Mobile Manager is causing an issue with compatibility?

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    Corey MacIsaac
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  • 3.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-10-2022 11:59
    I'm having issues with pairing a DA2 with the Field Maps app. I can't seem to get the accuracy I believe I should be getting. We have a Catalyst 60 subscription (Sub-meter).

    -When I disconnect Trimble Mobile Manager to the antenna, and switch the Provider in Field Maps to the DA2, I get an accuracy of (at best) 3.1ft. 

    -When I connect the antenna to Mobile Manager (with mock location enabled), Field Maps cannot connect to the antenna too, I switch the provider over to Integrated, my accuracy is awful 160ft+. 

    When I have the antenna connected in Trimble Mobile Manager I can get accuracy down to 1.98 feet using RTX pretty quickly.



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    Corey MacIsaac
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  • 4.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-10-2022 12:30
    Hi Corey,

    It sounds like you are getting an autonomous position in Field Maps. Please try the following:
    1. Swipe close both TMM and Field Maps
    2. Open TMM connect to the DA2 and log in with your Trimble ID
    3. Disconnect from the DA2 (stay signed in)
    4. Open Field Maps
    5. Connect to the DA2
    Let us know how this goes.

    Regards,

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    Mark Kellaway
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    Original Message


  • 5.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-10-2022 13:14
    Thanks Mark,

    I finally did end up getting everything connected up and "working". The only issue I have remaining is my accuracy in Field Maps isn't getting down to what it should. We have the sub meter subsctription and get ~1.9' accuracy outside of Field Maps, but when in the app we only get about 3.4'. I talked with our local vendor as well as ESRI support, and they think it may have to do with your original post about this new version of Mobile Manager. The advice I was given was to wait until the new version of Field Maps is released to see if that fixes the issue.

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    Corey MacIsaac
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    Original Message


  • 6.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-11-2022 12:23
    Hi Corey. Probably easier for me to follow-up with you over email. I can get that from your profile. I'll be in touch to discuss this further.

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    Matthew Morris
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    Original Message


  • 7.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-16-2022 14:25
    Hi Mark,

    I thought I already posted/replied to ask a question, but don't see it anywhere, so I'm going to try again.

    We have a field tech who recently downloaded the latest version of TMM about a week ago and since then has had trouble maintaining the connection in Field Maps. We've done all the troubleshooting including the steps in this post for the DA2 (we have an R2), and nothing seems to work. From what I understand from the Tech, TMM is connecting to our R2 and then connecting in Field Maps, but then disconnecting itself in TMM thereby disconnecting in Field Maps. This is happening on an iPhone AND a Samsung Tablet. We don't currently have any subscriptions, and I believe all of our settings are for the defaults.

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    Brooke Aumann
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  • 8.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-16-2022 14:26
    Hi Mark

    We've started having issues too. Tried all the things mentioned in this thread to no avail. We are running an R2 and the latest version of field maps. Our fieldworker indicated that when he downloaded the most recent version of TMM he started having issues. Specifically that Field Maps and TMM are kicking back and forth to each other and the R2 is becoming disconnected. He'll open TMM, make sure it's connected to satellites, then go into Field Maps and connect to the unit, and it'll connect, then kick him to TMM and be disconnected and then when he goes back into Field Maps, it's disconnected.

    We've tried all the simple troubleshooting like forgetting the device in the Bluetooth settings, signing out and back in, deleting and re-installing the apps. This is happening on an iPhone and a Samsung Tablet. I'm pretty confident our R2 firmware is updated.

    Any suggestions would be appreciated. We have not reached out to our Trimble Rep just yet.

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    Brooke Aumann
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  • 9.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 08-17-2022 07:33
    Hi Brooke

    It sounds like you're connecting to the R2 in TMM then going to FieldMaps and trying to connect to the R2, whilst the R2 is still connected in TMM. Is this correct?
    • You should only connect to the R2 directly* in Fieldmaps.
    • If you are connected in TMM then FieldMaps will not be able to connect to the R2 simultaneously as TMM already has control of the GNSS comm's
    • In this scenario TMM is only used to configure your real-time and GNSS output options

    So with your solution in mind we recommend the following
    1. Use TMM to configure the real-time correction options but don't connect to the R2 (unless this is for a quick test)
    2. Disconnect the R2 and close TMM
    3. Start ESRI FieldMaps
    4. Connect to the R2 and this will use the configuration profile configured in #1

    The MGIS Product Configuration Guide is a good resource for queries like this and provides a matrix of recommended HW/SW configuration for different solutions.

    * on Android you could connect in TMM and enable location sharing. In FieldMaps If you then set the Location Provider as Integrated this would use the position pushed out via mock locations
    ​

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    Tom Harrison
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    Original Message


  • 10.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 11-20-2022 04:22
    Is there a video about how to configure and connect Field Maps with R2?

    Thanks

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    Yash Chau
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    Original Message


  • 11.  RE: Trimble Mobile Manager 3.0 and Esri Field Maps

    Posted 04-03-2023 13:12

    This video goes over adding MSL height, but also covers general setup of an R2 with field maps.

    https://www.youtube.com/watch?v=LaXVIw-Y7Es



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    James McCarty
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    Original Message