Trimble Connect Product Updates

 View Only
Expand all | Collapse all

Trimble TerraFlex - Sign in Issues (Please Check your TerraFlex license error message)

  • 1.  Trimble TerraFlex - Sign in Issues (Please Check your TerraFlex license error message)

    Posted 11 days ago
    I am having an issue signing in to TerraFlex from my phone today.  I go through the sign in process and receive a message "Please check your TerraFlex lincense", and it returns to the sign in screen.  Everything worked just fine in the field yesterday, so I am not sure what changed.

    I verified with the other 4 users of TerraFlex and they are all having the same issue right now.  Is there a server issue with TerraFlex right now?

    Any suggestions or help is much appreciated.

    ------------------------------
    Nick Pryor
    ------------------------------


  • 2.  RE: Trimble TerraFlex - Sign in Issues (Please Check your TerraFlex license error message)

    Posted 6 days ago
    Hi Nick

    There are no server issues currently so this is likely something related to your TID(s) or licences.
    I don't want to expose your TID's on this platform so I'll direct message you for your details and we can create a support case to work on this

    ------------------------------
    Tom Harrison
    ------------------------------