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UAV GROUND CONTROL - can't share

  • 1.  UAV GROUND CONTROL - can't share

    Posted 08-21-2023 13:00

    Urgent help needed.

    We have just recorded a days worth of ground control points in the UAV ground control app. Now we have come to share them. We can select them all but whatever option we asked to share does not work. Is there any other way of extracting the data points out of the app?

    Now we have come to share them. We can select them all but whatever option we ask to share does not work. Is there any other way of extracting the data points out of the app?

    This is an up-to-date UAV ground control app on a Samsung phone.



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    Chris Davies
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  • 2.  RE: UAV GROUND CONTROL - can't share

    Posted 08-21-2023 14:41

    Hi Chris,

    When you click on the 'Share' icon what do you see, e.g. which apps are available? An example screen is shown here:

    Regards,



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    Mark Kellaway
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  • 3.  RE: UAV GROUND CONTROL - can't share

    Posted 08-21-2023 14:46

    All the options are there, WhatsApp, email, google drive etc. most either crash or just send the subject header, no data



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    Chris Davies
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  • 4.  RE: UAV GROUND CONTROL - can't share

    Posted 08-21-2023 15:10

    Thanks Chris, 

    Can you give more data on the device model and OS version? Also, is the device managed at all?

    Regards,

    Mark.



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    Mark Kellaway
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  • 5.  RE: UAV GROUND CONTROL - can't share

    Posted 08-22-2023 05:40

    It's a samsung note 20 ultra So a pretty new phone. Running android 13.

    we managed to do a workaround, I was able to access the phone data using my laptop, copied out the data.json file found where the app stores that on an old phone, renamed it, and copied over the one from the New Phone. The app was then able to see the ground control that we had recorded yesterday and I was able to share it to my Google Drive as normal.

    It was very lucky I had this old phone lying around.



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    Chris Davies
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  • 6.  RE: UAV GROUND CONTROL - can't share

    Posted 08-23-2023 09:42

    Hi Chris, on a side note I was curious about what app you are using.  I have a customer needing a simple ground control points

    Thanks

    Doug



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    Doug Kotnik
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  • 7.  RE: UAV GROUND CONTROL - can't share

    Posted 08-23-2023 14:49

    It's the UAV Ground Control App that you have to use with Trimbles Caralyst receiver. It's super basic and costs £10 ! 

    it's not been updated since 2020 and doesn't work with new Samsung phones by the looks of it



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    Chris Davies
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  • 8.  RE: UAV GROUND CONTROL - can't share

    Posted 08-24-2023 03:08
    Edited by Tom Harrison 08-24-2023 03:19

    Just chiming in here from the Trimble side

    The Trimble UAV GCP app is not available for any Android version later than 10  but you should be able to download and install this directly via Play on Android 10 and earlier

    We're aware of this and hope to update the app to enable 'Play' support for all versions In future or provide an alternative solution

    In some cases your local Trimble reseller may be able to help facilitate the installation of this app directly, If you reach out to them



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    Tom Harrison
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  • 9.  RE: UAV GROUND CONTROL - can't share

    Posted 08-24-2023 09:47

    Hi,

    That's not the problem. It's installed on the phone and we used it fine with the DA2 as advised. However the app does not let you copy the data out so it is now stuck in the phone,

    If you are from Trimble, please can you advise on what app we should be using with new DA2 system or have we got to buy an old phone to use with it?

    Many thanks

    Chris



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    Chris Davies
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  • 10.  RE: UAV GROUND CONTROL - can't share

    Posted 08-25-2023 06:13

    Hi Chris

    RE the exports

    • I'd check your permissions settings for the UAV GCP app and make sure everything is enabled
    • Is there any MDM (Mobile Device Management) software running on this device? If yes then this function is probably being blocked by whatever MDM protocols are in place (folder read/write and other app restrictions) so speak to your I.T administrator
    • Lastly I'd normally advise an uninstall and re-install BUT... As your device is Android 13 you probably won't be able to reinstall it through 'Play' as we're restricted to Android 10 and earlier due to the SDK version. You can reach out to your reseller about this and they will be able to provide an apk for this app or contact ourselves at Trimble to get hold of this



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    Tom Harrison
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