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Unable to delete a user account

  • 1.  Unable to delete a user account

    Posted 14 hours ago

    Hello,

    One of our team members states he isn't able to login to his account on WorksManager (after setting it up through the invite email I sent). When I went to delete his account so he can try it again, it turnout I'm not able to delete the account. When I press the Delete button nothing happens, I was able to delete another user successfully. When I went to change the account type (from Admin to Member) of the problematic account, I received a massage that I wasn't able to change account type.

    Thank you!



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    Sava Savov
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  • 2.  RE: Unable to delete a user account

    Posted 14 hours ago

    Hi, Please contact your dealer to have a support case opened for the resolution of this issue.





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    Venkatesh Sampath
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