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Unable to delete a user account

  • 1.  Unable to delete a user account

    Posted 05-21-2026 21:02

    Hello,

    One of our team members states he isn't able to login to his account on WorksManager (after setting it up through the invite email I sent). When I went to delete his account so he can try it again, it turnout I'm not able to delete the account. When I press the Delete button nothing happens, I was able to delete another user successfully. When I went to change the account type (from Admin to Member) of the problematic account, I received a massage that I wasn't able to change account type.

    Thank you!



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    Sava Savov
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  • 2.  RE: Unable to delete a user account

    Posted 05-21-2026 21:03

    Hi, Please contact your dealer to have a support case opened for the resolution of this issue.





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    Venkatesh Sampath
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