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Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

  • 1.  Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 06-29-2023 16:47

    Hello,

    We are using Trimble R1s and Trimble DA2's to collect data using ESRI field maps. As a company we are moving to using Shared iPad with Managed Apple IDs  system managed through Jamf.

    As we have been rolling this out I have found that we cannot use either external gps with the tablet because they require access to local storage which is not allowed with the shared I-Pads. The situation that I have observed is that when you try to connect to the R1 or DA2 in field maps it asked you to browse to the "mobile manager" folder. Since access to the file system is not allowed it won't allow you to use the device.

    Has anyone else observed this or found a workaround?

    Thanks!

    Joe G



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    Joseph Grossman
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  • 2.  RE: Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 07-02-2023 15:35

    Hi Joe,

    Thanks for reaching out. Field maps needs to know the location of the TMM folder for a number of reasons, including being able to read the TMM GNSS settings and for some Catalyst licensing capabilities. If Files access is not allowed, and after doing some more reading around Managed Apple IDs, I don't believe there is a workaround here unless there are options to enable file access with Apple Business Centre or your MDM?

    Regards,



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    Mark Kellaway
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  • 3.  RE: Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 07-04-2023 14:08

    Hey Mark,

    Thanks for responding to my inquiry. In working with IT, we have determined that access to this setting to enable file access for the shared profile is not allowed through the Jamf MDM.

    Cheers,

    Joe



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    Joseph Grossman
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    Original Message


  • 4.  RE: Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 07-04-2023 18:32

    Hi Joe,

    That's a shame. Is it perhaps possible to install TMM and Field Maps as unmanaged apps so that they can still access the Files location?

    Regards,

    Mark.



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    Mark Kellaway
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    Original Message


  • 5.  RE: Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 11-11-2025 09:19

    Hey @Mark Kellaway,

    It's been a while. I hope you have been well. I'm back looking at this again. I just tried connecting a Trimble Device with the new app to a Jamf Managed device using the shared user profile. Still doesn't work. It is looking for that folder that is on the local device. Last we talked it sounded like you were thinking about doing something in this release. Was there anything figured out?

    Thanks!

    Joe



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    Joseph Grossman
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    Original Message


  • 6.  RE: Using a DA2 and Field Maps on a Shared iPad with Managed Apple IDs

    Posted 11-11-2025 20:09

    Hi Joe,

    Thanks for reaching out again. The latest versions of Field Maps and TMM no longer need to use the shared folder, If you're running Field Maps 25.2 or later it will communicate directly with TMM. If you are trying with that version, and with the latest TMM also (2025.20 or later) perhaps you could reach out to me directly and we can try to troubleshoot.

    Best regards,

    Mark.



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    Mark Kellaway
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    Original Message