Trimble Business Center

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

Rich,

Probably a stupid thought, but has anyone checked to see if somehow the file was inadvertently attached to an ongoing job somehow that has not been deleted?

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

This was one of my major gripes with WorksManager that to me made it unusable for the data collectors. I believe the work around is creating a new design and deleting the old design completely. It's annoying but it is a simpler work around. I'm not sure how that would work with VCLs since we never used VCLs with Worksmanger when I was using it daily. 

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

Did you go into TCC Explorer and delete the files in the relevant data collectors folder?

I've shown the drive path below.

I agree it's a nighmare getting things deleted from WorksManager but once you remove it from WorksManager and delete it in the file I've shown below they tend to stay dead gone

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?

Yes,

We went a step further and deleted everything in the synchronizer folder and even did a root level search for *.DXF to make sure the files were not hiding somewhere else.

Did you go into TCC Explorer and delete the files in the relevant data collectors folder?

I've shown the drive path below.

I agree it's a nighmare getting things deleted from WorksManager but once you remove it from WorksManager and delete it in the file I've shown below they tend to stay dead gone

One of our tablets is bringing back versions of a file that was deleted both from the tablet and works manager (not just archived, actually deleted).

We tried deleting the synchronization cache on the tablet as well as doing a drive level search for any remaining  DXF files on the tablet.

To further confuse the situation. Version 9 of the files keeps reappearing. Version 10 and 11 do not, but version 9 is being restored when we sync up to download version 12. 

(Our file version # not the .v01 number in works manager).

Any Thoughts?