Use this search reference to get the most out of searching in Jive. These rules apply to all word search features in the application.
Search for specific words
This is the most basic search mode, and is also the default. Simply enter your search terms to see content containing all the specified words in any order.
Search for someone's name
Searching for people is similar to searching for specific words. You can't use phrase searching, wild cards, or field- and date-specific searching to find the names of people in the community.
Search for phrases
If you enclose a phrase in quotes, your search will return only content where the words in quotes occur next to each other and in the same order. For instance, specifying "black cat” will return text where this phrase appears exactly as quoted, such as “our black cat brings us luck”, but will not return “the cat was hiding in the black box”.
Search for content with words containing certain letter sequences
The wildcard character * matches any number of non-whitespace characters when it is placed at the end of a word or within a word in the query. You can use the following examples to search for "multiplication" or "concatenation". Note that spotlight searches automatically use wildcards, even if you do not type * in the string.
- Matches content containing the words multiplication, multiple, multimodal, multitude, etc.
- Matches content containing the words contagion, concatenation etc.
Your community may or may not support synonym searches, depending on whether your community administrator has enabled this feature. Ask your community administrator whether synonym searches are supported in your community.
If synonym searches are enabled, your searches will return results for synonyms. For example, if you searched for "search tips", the search engine would return any found results for "search tips" AND "find tips" because "search" and "find" are synonyms.
Restrict to certain date ranges
You can restrict your search by selecting last modified date ranges, such as All time, 1 day, 7 days, 30 days, 90 days, and 1 year. The default is "All time," which does not put any date range restriction on your search.
Compound expressions using Boolean operators
The special keywords AND, OR and NOT let you create logical expressions in your searches. When you search, you need to use these terms in ALL CAPS to distinguish them from normal words. For instance, the word And in a search will be interpreted as the word "and," not the special operator AND.
The AND operator says that the search should return content containing both the search terms before and after the AND operator. The OR operator returns content if either one of the terms matches. The NOT operator excludes documents that contain (in the fields searched for) the search term after the NOT. (You can't start a search with the NOT operator.) You can also use these operators with sub-queries enclosed in parentheses to create more complex expressions as shown in the following examples.
- “quick brown fox” OR rabbit
- Matches text containing the exact phrase “quick brown fox” or the word rabbit.
- quick brown fox
- Matches content containing the words "quick," "brown," and "fox" in any order. Search implicitly assumes the AND operator when an operator is not specified.
- (quick brown) AND (fox OR rabbit) AND NOT forest
- Matches content containing both "quick" and "brown" in any order, plus either "fox" or "rabbit," but not containing the word "forest." This example shows how you can use parentheses to group more than one word together as a regular (non-phrase) search and to specify the order of operations. Note that the NOT operator can only be applied to simple terms, not compound sub-queries, and it cannot be used inside a sub-query.
Special characters and operator words
The following characters and operator words are treated specially in the search syntax (separated by a single space):
- * ( ) “ AND OR NOT
- You can't search for these characters and operators, because we the application uses them for special search syntax. If you use these words in search text in a way that doesn't make sense to the application, the search engine may ignore them. For example, an odd number of quote characters will be ignored, and multiple asterisks next to each other will be interpreted as a single wildcard.
Searches are performed across all supported languages of the Jive platform. When you search for something, however, the search engine first searches for results that match the language you have set in your Preferences on your profile page (click on your avatar and go to Preferences). If you do not have a language set there, the search engine will use the locale setting of your browser.
Promoted Search Results
You may see some results marked as "Promoted" when you search. These results have been selected by an administrator to ensure that certain content is always associated with one or more search keywords, even if the keyword isn't actually in the content--for example, your site administrator may want users who type "Benefits" to always see the Human Resources page as the first result, even if there are many other pages with titles containing the word "Benefits". If a result has been promoted, you may see it again as a result farther down the results page.