FAQ: TAG file processing

Document created by David Kosakowski on Aug 14, 2020
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Question:

Are TAG files (.tag) from all machine control systems automatically processed into WorksOS?

 

Answer:

Only if you have the device added to your WorksManager device list and have successfully ‘claimed’ the device. Automatic TAG file processing will begin from ‘the time the device was successfully claimed into a WorksManager account’. TAG files will not be processed retroactively.

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