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 API - File download URL

Cristian Murillo's profile image
Cristian Murillo posted 07-21-2026 01:37

Hi,

I'm trying to use the url I got from the /downloadurl endpoint for downloading a file. When I paste the url on Chrome's address bar, the file is downloaded successfully. However, when using a different browser, such as firefox , HTTP clients like Postman or Bruno or simply Python or NodeJS scripts, I get an HTTP 403 error. I'm just pasting the provided url and sometimes even Chrome fails. According to the endpoint's documentation; no further authentication or headers are required. Is there any reason why I keep getting the 403 error?

Best regards

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