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 IFC File conversion fails - previously worked with same file - 'app update' this morning

Brendan OGrady's profile image
Brendan OGrady posted 12-10-2025 17:33

Hello,

I am experiencing an issue with model conversion when uploading an .ifc file. I tested with .ifc files I had previously uploaded, and the upload is failing now. The workflow is, you upload to the file folder in a project, then open the .ifc file and Trimble Connect runs model conversion with a spinning ring of dots and the message 'Conversion in progress'. this ring spins for quite a while and then the stops and the message 'Conversion failed' in red is displayed.

Previously the same .ifc model was able to be converted. I cannot upload the file here; can a Trimble support person contact me?

Thank you,

Brendan OGrady's profile image
Brendan OGrady

The problem appears to be resolved today. I did not change anything, just tried uploading again.