Hello,
I am experiencing an issue with model conversion when uploading an .ifc file. I tested with .ifc files I had previously uploaded, and the upload is failing now. The workflow is, you upload to the file folder in a project, then open the .ifc file and Trimble Connect runs model conversion with a spinning ring of dots and the message 'Conversion in progress'. this ring spins for quite a while and then the stops and the message 'Conversion failed' in red is displayed.
Previously the same .ifc model was able to be converted. I cannot upload the file here; can a Trimble support person contact me?
Thank you,
The problem appears to be resolved today. I did not change anything, just tried uploading again.
Note that Trimble is starting to push this forum instead for communications, hopefully it means also increased proactivity:
https://networkcommunity.trimble.com/trimble-connect-general-503/urgent-system-update-connect-team-acknowledgment-14114