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 Object info - lack of information

User KBJV's profile image
User KBJV posted 07-09-2024 06:04

Hi,

I'm not sure if there was any update for Trimble connect recently or someone has changed some settings but a view how object info is presenting has changed. After selecting rebar and going into object info/properties it usually was showing all relevant information (bar mark, shape code, dimensions, etc.). Currently it looks as in attached picture and does not allow to choose multiple settings or it is freezing the app when trying to select the item in object info screen. I've checked app though browser and all works fine there. I've checked old models and the issue is exactly this same. Following feedback I have from site all was fine last week. Perhaps anyone of you is facing similar issue and may be able to help in this matter?

object info - general view
TC - object info settings
TC - object info sum
TC - browser
Cheers,
Piotr
Darshan Rajaram Kamat's profile image
Darshan Rajaram Kamat

Hi Piotr

Can you please let us know if you are seeing this on Android or iOS version of Connect for Mobile ? Also could you please let us know the app version where this is seen. 

Regards

Darshan Kamat

User KBJV's profile image
User KBJV

Hi,

the issue is visible on Android and iOS version of Trimble connect for mobile. Most of the tablets we are using have auto-update turned on hence the issue may be related to the latest update but it is just a guess. We have 2 tablets which didn't have internet connection and they have not been updated yet. For those two Trimble Connect works fine (older app version). We are using v.3.0.0 of the app. Please see screenshot below.

Trimble app version

Regards,

Piotr

Darshan Rajaram Kamat's profile image
Darshan Rajaram Kamat

Thanks for confirming Piotr. This looks like a bug. We will investigate and fix this .

If the object property was shown in the older versions it should be shown now too. 

Regards

Darshan Kamat