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 PDF files are not loading in Trimble Connect Web

María de los Ángeles Sager's profile image
María de los Ángeles Sager posted 07-11-2022 08:48
Dear forum,

I'm experiencing issues with PDF files in Trimble Connect Web that are not being loaded. The file is available in the Web explorer but it freezes as shown in the attached image when I click it. However, it works fine in mobile devices.

Is anyone else having the same problem? How can I report this so that Trimble can check it?

Thanks in advance and kind regards.

Maria de los Angeles SAGER
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Loading issue.png 22 KB
Marco Ulloa's profile image
Marco Ulloa posted 07-11-2022 17:39
Hi María de Los Angeles:

I am experiencing the same issue, exactly the same.....
Jóhann Ingi Jóhannsson's profile image
Jóhann Ingi Jóhannsson posted 07-12-2022 03:44
Same problem here. Does not work in Chrome but it works in MS Edge.
María de los Ángeles Sager's profile image
María de los Ángeles Sager posted 07-13-2022 10:44
Update: the bug has been fixed! Thanks everyone!