Most likely the behavior you describe happens due the point cloud related improvement that was introduced in the TC for Windows 1.15.0 release in April 2022.
In that release, the TC for Windows introduced an improvement in how the point cloud visibility is stored in the saved views: Now, when saving a new view, also the .PURL point cloud visibility status is saved into the view. And when the view is loaded, the point cloud is shown or hidden, based on the visibility at the time when the view was saved.
In your scenario, it might be that the view was created before the improvement was released and the default point cloud visibility status in that view is "hidden". So when load the view now with the latest TC for Windows version, the application hides the point clouds.
The steps to fix the problem above are:
- Load the original view
- Show the point cloud from the point clouds tab
- Update the view by right clicking the view tile in the view strip and choose "Update" from the menu
- Now when loading the view, also the point cloud becomes visible