Trimble Connect User Forum

 View Only

 Project deleted or does not exist / All projects affected

rodrigo oliveira's profile image
rodrigo oliveira posted 05-21-2024 02:29

Hello, since this morning we have the following message for all our projects : 

"the project you are trying to access has been deleted or does not exist. Please contact the project administrator to find out more."

The desktop versions are stil in use, but all online projects went off. Any idea about how it happened ? Our licencences are ok and in use, it only affect European server projects.

Thank you in advance for the answers and help,

Darshan Rajaram Kamat's profile image
Darshan Rajaram Kamat

Hi Rodrigo,

Could you please share the project and license details to our Support team (connect-support@trimble.com) . We will have to investigate this. 

Regards

Darshan Kamat