Trimble Connect User Forum

Have a field crew that was using Connect to transfer job data to and from the controller. A job was setup in Trimble sync manager then downloaded on the controller. The surveyor spent a whole day collecting observations but never uploaded the job because they were not done the work. However they needed a couple more control points. These points were added to the job in Trimble sync manager. Then when the surveyor downloaded the job from connect to get the control points he lost all of his stored survey points. the field and office crews were not aware that it would completely overwrite the job, they thought it would update rather than overwrite. 

I assume this is a order of process error on our part. Sounds like the job was never switched from "New" to "In Progress", as well it was never uploaded to connect before adding the new control points. However my question is then can we get that data back in anyway? would it still be stored somewhere on the controller? or is it completely gone? Surveyor is starting over at the moment but if some one knows of any way we could maybe retrieve that data we would love to try it. 

Also there was no warning or anything to either the field or office crews while doing this. I think it would be beneficial if at least in the controller it let you know a job is about to be overwritten while downloading from connect.