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 The page after signing in doesn't move past the big spinning Logo

Iulia Cojanu's profile image
Iulia Cojanu posted 11-21-2024 07:47

Hi,

I have a class of students that is trying SketchUp(15 students)

We are using the free version SketchUp

Some students get on it from the first try, then some of the students need to restart the computer, twice even, to get past the loading Logo phase.

Some didn't manage to get in at all after restarts, deleting cookies, signing out. 

Is there something we can do to get the web version working as it does for the first few students ? Or is there any idea why it wouldn't work after the first 5-6 students are in?! 

I can't pin anything on why but I hope someone here can help me.

kind regards,

Iulia