Trimble Connect User Forum

 View Only

 todo failed to update please try again error

Shadaab Sayyed's profile image
Shadaab Sayyed posted 09-21-2022 00:38
I've been trying to update the to-dos assigned to me but everytime I do it I get a red notification on the bottom LHS with the errors mentioned in the subject line. 
Is there any way it could be fixed? I have a list to go through and it would be very helpful if it would work better.

Thank you
Darshan Rajaram Kamat's profile image
Darshan Rajaram Kamat posted 09-21-2022 19:11
Hi Shadaab,
Could you please share the project and Todo details where you are trying to edit (Todo list  from 3D Viewer, 2D Viewer)  to our Support team (connect-support@trimble.com) so that we can investigate. 

Regards
Darshan Kamat
Tero Laine's profile image
Tero Laine posted 09-23-2022 13:42
I occasionally had this problem too and from HAR file they were able to find an error which was added to wish list for the future. Maybe the same thing?

TC ref:_00DA0YxVI._5008Y1pnn9D:ref
Shadaab Sayyed's profile image
Shadaab Sayyed posted 09-30-2022 01:26
Hi Darshan, 
I've found that the update fails for a few To-dos when you're viewing it in the model  but it can be updated when you're in the list view.
Do you need me to share the project with you or only the screenshots of the errors?

Thank you