The last days we are experiencing that new users to Trimble Connect browser version gets this message when before they try to open project files:
An error occurred while trying to load project files and folders. Try again.
The message dissapears and project files is not able to be opened. We have tries hard refresh in both Edge and Chrome. None of the browsers works. We have also tried to restart the computers. Anyone else having this issue and someone who has a solution for this issue?
Hi Thomas,
Sorry to note that your team is facing this. Could you please share HAR files for any one user to our Support Team (connect-support@trimble.com) , so that we can investigate.
Regards
Darshan Kamat