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 Trimble connect - unable to load files - cause and fixing

Xavier GINDENSPERGER's profile image
Xavier GINDENSPERGER posted 10-22-2024 23:56

Hello,

I'm currently trying out the free account for trimble connect which is great ! 

I use revit but receive a lot of IFC which are difficult to process for revit. That's where trimble is great for viewing multiple IFC files.

My issue is that I'm unable to load any more files. I figured i reached the free limit so I deleted some files but then again can't load anything. 

Thus I thought the problem lies in the file and went to add again the old deleted file. But it won't load either ! 

I am completely locked out.

Anyone ever had this issue ? how can I get out of it ?

Thanks