Trimble Connect Web: Edges not rendered

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Mattias Hemeryck posted 06-13-2023 23:18

Hello,

I've noticed some of our IFC's seem to have objects that are missing their edges.
As you can see in the picture below there are 2 different volumes that could be mistaken for one.

What could be the cause of this? The edges of both volumes obviously overlap but the same goes for the right side, where everything is rendered as you'd expect.

Kind regards,

Mattias

Darshan Rajaram Kamat posted 06-13-2023 23:31

Hi Mattias,

Could you please share the model with our Support team (connect-support@trimble.com) , so that we could investigate and get back.

Regards

Darshan Kamat

Mattias Hemeryck posted 06-13-2023 23:40

Hi Darshan,

Thank you for the swift reply. I've sent the IFC file to connect-support@trimble.com.

We've only been noticing this problem recently btw.

Kind regards,

Mattias

Mattias Hemeryck posted 06-14-2023 23:57

For future reference: Edge and Firefox rendered the model properly. I removed Chrome and reinstalled it and this seems to have fixed the problem for now.

Helpdesk mentioned that their Mobile TC app had the same problem when rendering my IFC, so it's not specific to my PC.