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 Version Check failed

Lucas Vazquez Barbatto's profile image
Lucas Vazquez Barbatto posted 07-05-2022 09:28
I often have problems when I open a .trb file. A message of version check failed appear and I have to close the Trimble Connect and can´t do anything:


I have the last version.

How can I fix it?

Thanks

Lucas
Darshan Rajaram Kamat's profile image
Darshan Rajaram Kamat posted 07-05-2022 23:23
Hi Lucas,
Could you please send the following details to our Support team (connect-support@trimble.com) - 
1. Project ID / name
2. FileID 
Could you also please let us know if you are facing this in Trimble Connect for Windows app. 
These will help us investigate. 

Regards
Darshan Kamat