White screen upon log in

View Only

Iron Manatee posted 03-18-2023 16:34

This white screen is all I get when logging in to Trimble connect.

All the restarting and clearing of browser data I have done wont fix the problem. Microsoft Edge and Chrome have the issue.

It works if I log into a different account but I don't have the license on that account.

Darshan Rajaram Kamat posted 03-19-2023 21:38

Hi Iron,

Could you please hard refresh the web browser (Ctrl+F5 for Chrome / Firefox / Edge) when you see the blank screen in Trimble Connect for Browser app.

In case you continue to face issues, could you please share your email address that is facing this issue, with our Support team (connect-support@trimble.com) .

Regards

Darshan Kamat

choikzcomputers gmail.com posted 05-12-2023 07:37

Hi, I've had the same issue. What worked for us was using the Opera browser for Android