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Problem with Positions 10 install V and ArcGIS 10.8

Question asked by William Limp on Jun 16, 2020
Latest reply on Jun 19, 2020 by Matt Morris

I have installed a single user Positions Desktop add-in for ArcGIS on my Win 10 machine. Process seems smooth and no problems were encountered. When starting ArcGIS 10.8 the Positions tool bar appears but when I click the  icon to "Show Trimble Positions Desktop Administration Window" the icon "greys out" but that's it. Nothing else happens. Similarly clicking the toggle for desktop visibility causes the ico to grey but nothing else happens. No error messages, nothing. Any advice?