AnsweredAssumed Answered

Revit Plugin, unbale to use

Question asked by on Aug 25, 2017
Latest reply on Aug 27, 2017 by Fern Udomrasami

We are trying since few days to test the Revit 2017 plugin.
My account on TC Web and Desktop (after updating the config file to remove default proxy) works well.

On Revit 2017, after clicking on the plugin, we get the connection window and after entering mail and password, we have a HTP 404 page instead of list of projects. Even after trying to set up a proxy with & without authentification.

I also add the API key in the config.txt file located in the directory  C:\Users\XXXX\AppData\Local\Trimble\TrimbleConnectForRevit2017

So, unfortunately we are stucked, and not able to test/validate the use of the plugin.

Another option, not tested, is to allow access to website in our McAfee Web Gateway, but what are the adress to include.

I can share some XXXXXassimilation.log files.


thanks in advance for your kind help


Best Regards